FAQ - Frequently Asked Questions

Get answers to common questions about our crowd management products and services. Can't find what you're looking for? 

Contact our friendly team on 1300 652 984 or email service@crowdcontrolsystems.com.au for personalised assistance.

Can we have our logo and company name on the (tensa-style) retractable barrier belt? Absolutely! We offer custom printing for retractable belts. Simply provide us with your Adobe Illustrator (AI) artwork, and we can customise the belts with your company logo, company name, or any other message you require.

How long will it take for my order to arrive? Once orders are received, dispatch from our warehouse usually takes between 1-2 business days. For all custom printing orders, please allow 10 to 20 business days from date of payment. Freight times may vary dependent on location and freight forwarders.

Can we purchase the bollard ropes separately? Yes, we sell bollard ropes individually to meet your specific needs.

We have limited storage space and don't always need the barriers in place. What do you recommend? We offer two excellent space-saving solutions:

1. Stackable Barriers: These barriers neatly stack on top of each other for compact storage.
2. Wheeled Barriers: These barriers can be easily rolled out into position when needed and stored efficiently when not in use
3. Barrier Trolley:  This barrier trolley can store or carry up to 18 barriers at one single time, effectively saving precious time and space

Do you have any barrier systems suitable for outdoor use? Yes, we offer specialised aluminium rustproof barriers and stainless steel (201). On request we can offer corrosion free stainless steel (304) or marine quality stainless steel (316) 

What is your guarantee on your retractable barrier system? All our crowd control equipment, including retractable barriers, comes with a 7-year warranty covering any manufacturing faults.

CCS has replacement cassettes. We offer a choice of colours ensuring functionality for your crowd control solutions.

What is four-way connectivity in retractable barriers? Four-way connectivity allows retractable barrier posts to receive up to 3 other tapes from any direction, offering maximum flexibility in your crowd control setup.

I have noticed there are many competitor barriers advising their belt lengths are 1.2m or 1.8m, are yours the same?  No, at CCS we offer 3 metre belt lengths, effectively minimising the amount of barriers required. Saving you hundreds of dollars  

Are the sign holders universal with every barrier post? No, each sign holder is designed for specific types of barrier posts. The product names clearly indicate which barrier post type they are compatible with.

Why Choose Crowd Control Systems?

- Customisation: Personalised solutions to match your branding

- Versatility: Indoor and outdoor options available

- Space-Efficient: Stackable and wheeled barriers for easy storage

- Durability: 7-year warranty on all CCS equipment

- Flexibility: Four-way connectivity for adaptable setups

- Expert Support: Personalised advice

- Savings: 3 metre cassette belts 

Need more information? Contact our team at generate more leads for your business using AI, Automation, and Google.

Call our friendly customer service team on: 1300 652 984 or email service@crowdcontrolsystems.com.au for expert guidance on selecting the right crowd control solutions for your project

Crowd Control Systems: Your One-Stop Shop for Premium Crowd Management Solutions